Delivery Policy

You can buy online from November 15th up to and including December 21st 2021.

When buying online you are accepting that we will choose the tree for you. All of the trees that we cut to sell are premium quality.

Click & Collect

Click and collect is available the next day from our farm address: Canns Farm, Thorverton, EX5 5PJ or our Tiverton retail site: Moorhayes Community Centre, EX16 6SU from 25th November.

Home Delivery

Home delivery is available within a 10 mile radius from our farm address: Canns Farm, EX5 5PJ and our Tiverton retail site address: Moorhayes Community Centre, EX16 6SU. Please check out our map to make sure you are eligible for delivery.

The £15 delivery fee will cover delivery for any tree size from 4ft tall up to 10ft tall within 10 miles of our two site addresses.

If you would like to order a tree over 10ft tall and would like delivery please call or email to receive a price.

We have two delivery days per week to chose from which are Monday or Thursday. Buy online or from one of our sites on Thursday, Friday, Saturday or Sunday to receive delivery on the Monday. Buy online or from one of our sites on Monday, Tuesday or Wednesday to receive delivery on the Thursday. Select the next best delivery date for you.

Due to demand we may have extra delivery dates available. We will contact you if we have a date earlier than the date you have specified in your order in case you would like an earlier delivery.

Delivery time will be between 9am and 6pm.

During the order process please give clear instructions for the driver as to where to leave your delivery if no one is in. However, do remember that goods are left at your own risk and we cannot be held responsible for any damage or loss of your tree.

If no one is in to accept delivery and there are no instructions and our driver feels there isn’t a safe location to leave the tree, they will return the tree to Canns Farm, Thorverton, EX55PJ and the tree will be available to collect the next day or you will be able to re-book delivery at an additional cost of £15.