Delivery Policy

You can buy online from the 1st October. Delivery is available from 26th November up to and including 24th December 2026.

When buying online you are accepting that we will choose the tree for you. All of the trees that we cut to sell are premium quality.

Click & Collect

Click and collect is available the next day from our farm address: Canns Farm, Thorverton, EX5 5PJ from 25th November.

Home Delivery

Home delivery is available within a 15 mile radius from our farm address: Canns Farm, EX5 5PJ. Please check out our map to make sure you are eligible for delivery.

Delivery costs £20 per order for trees up to 10ft tall,  £40 for trees 10ft – 14ft and £80 for trees 14ft-18ft. For trees over 18ft tall please get in touch to discuss delivery costs.

We deliver on Thursdays.

Due to demand we may have extra delivery dates available. We will contact you if we have a date earlier than the date you have specified in your order in case you would like an earlier delivery.

Delivery time will be between 9am and 6pm.

During the order process please give clear instructions for the driver as to where to leave your delivery if no one is in. However, do remember that goods are left at your own risk and we cannot be held responsible for any damage or loss of your tree.

If no one is in to accept delivery and there are no instructions and our driver feels there isn’t a safe location to leave the tree, they will return the tree to Canns Farm, Thorverton, EX5 5PJ and the tree will be available to collect the next day or you will be able to re-book delivery at an additional cost of £15.

Tree Recycling

We’ll come and collect your tree on the 6th and 7th January 2027. Please make sure the tree is outside your property by 8am on the 6th January. If the tree is not outside and available to be collected no refund will be available.